Refund policy

RETURNS 

Here at Tassel Planner, we are certain you will be satisfied with our products but in the unlikely event that you are not, please note we do not offer refunds, however, we provide you with store credit in the amount of your returned good(s)

Goods must be returned within 14 working days after delivery. If you require a return for store credit, kindly send us an email at care@tasselplanner.com 

Your right of return starts from the moment your order is delivered. You can return the product(s) to us within this time frame, at your own expense, along with your purchase confirmation. If 14 days have gone by since your purchase, unfortunately, we can’t offer you store credit or exchange.

We require that you send us the Tassel Planner product(s) via tracked delivery. Shipping fees remain your responsibility. 
This is necessary should they lose or damage the goods. The planner remains your responsibility until it reaches us

The present right of return only applies to products that are returned in their original and complete condition and not worn beyond simply opening the product.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at care@tasselplanner.com 

All items bought on sale are final and cannot be exchanged.